Technology Insights Blog

In the wake of the devastation caused by Hurricanes Harvey and Irma, questions have been raised about the potential for a business to continue after a disaster. Is it even possible? Yes.

What’s the best marketing pitch you’ve received lately? I bet it did not feel like a pitch at all. I prefer to not feel like I am being sold to – or sold out – when someone’s marketing to me. 

As the CTO and CIO at Marco, I get inundated – I mean inundated – with marketing solicitations. It used to be primarily mail, some email and the occasional call. Now, I can spend a good chunk of my day siphoning through it all. It’s almost become part of the daily duties as a C-l…

Security threats change every day. Are your employees ready to fight against them? It’s a question that’s often on my mind. Today, hackers do not hack systems; they hack people.

The meeting is scheduled. Everyone shows up on time – some even early. The agenda is set. You check off all the calendar and meeting etiquette steps, we’ve talked about in recent blogs. Then you all look at the screen and wait for the technology to load. 

In any given week, I will pull up my electronic calendar and find myself double or even triple booked. It’s become laughable. How can this be? Isn’t technology supposed to prevent this?

Technology is supposed to make us more productive – especially in our meetings. We have electronic calendars, e-communication tools and can start a meeting with anyone – anywhere in the world – with a click of a button. 

In communities where the construction of new manufacturing facilities once adorned the headlines, we’re seeing a new economic player: data centers. 

I recently had one of my worst customer service experiences, if not the worst. It all started with the inability to connect to the Internet at a business that my family operates. It meant the business could not accept credit cards so every minute of downtime literally was costing…

When I was in the U.S. military, I learned about the power of “defense in depth.” This defense strategy, that dates back to beginning of time, involves employing multiple layers of defense to resist the rapid penetration of attackers. The attackers may overcome one barricade, but…