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    Steve Knutson

    Steve Knutson

    Steve's down-to-earth personality and "no geek speak" philosophy have made him a sought-after speaker on technology nationwide. He currently leads a national peer group on technology and mentors companies internationally on best practices. Steve graduated from the University of New Mexico in 1991 with a bachelor's degree in Computer Science. He led the development of IT networks for the United States Air Force and served at the simulation facility for Bracht, Deckers & Mackelbert before joining Marco in 1999. Today, he leads Marco's progressive IT strategy as Chief Technology Officer and helps customers apply strategies based on their business goals as Vice President of Professional Services.
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    How Can Business Continue After a Disaster?

    By: Steve Knutson
    September 15, 2017

    In the wake of the devastation caused by Hurricanes Harvey and Irma, questions have been raised about the potential for a business to continue after a disaster. Is it even possible? Yes.

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    5 Smart Marketing Moves

    By: Steve Knutson
    August 31, 2017

    What’s the best marketing pitch you’ve received lately? I bet it did not feel like a pitch at all. I prefer to not feel like I am being sold to – or sold out – when someone’s marketing to me. 

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    What Marketing Earns Business? Not This.

    By: Steve Knutson
    August 17, 2017

    As the CTO and CIO at Marco, I get inundated – I mean inundated – with marketing solicitations. It used to be primarily mail, some email and the occasional call. Now, I can spend a good chunk of my day siphoning through it all. It’s almost become part of the daily duties as a C-l…

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    How Employees Can Protect You from a Cyber Attack

    By: Steve Knutson
    August 4, 2017

    Security threats change every day. Are your employees ready to fight against them? It’s a question that’s often on my mind. Today, hackers do not hack systems; they hack people.

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    2 Tools for Faster Collaboration

    By: Steve Knutson
    July 6, 2017

    The meeting is scheduled. Everyone shows up on time – some even early. The agenda is set. You check off all the calendar and meeting etiquette steps, we’ve talked about in recent blogs. Then you all look at the screen and wait for the technology to load. 

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    Take Back Your Calendar: 7 Ways to Better Scheduling

    By: Steve Knutson
    June 22, 2017

    In any given week, I will pull up my electronic calendar and find myself double or even triple booked. It’s become laughable. How can this be? Isn’t technology supposed to prevent this?

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    7 Ways to Improve Your Meetings

    By: Steve Knutson
    June 8, 2017

    Technology is supposed to make us more productive – especially in our meetings. We have electronic calendars, e-communication tools and can start a meeting with anyone – anywhere in the world – with a click of a button. 

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    What’s the Future of Data Centers?

    By: Steve Knutson
    May 25, 2017

    In communities where the construction of new manufacturing facilities once adorned the headlines, we’re seeing a new economic player: data centers. 

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    When Customer Service Goes Wrong

    By: Steve Knutson
    May 11, 2017

    I recently had one of my worst customer service experiences, if not the worst. It all started with the inability to connect to the Internet at a business that my family operates. It meant the business could not accept credit cards so every minute of downtime literally was costing…

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    Does Your Security Have Enough Layers?

    By: Steve Knutson
    April 27, 2017

    When I was in the U.S. military, I learned about the power of “defense in depth.” This defense strategy, that dates back to beginning of time, involves employing multiple layers of defense to resist the rapid penetration of attackers. The attackers may overcome one barricade, but…

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