Which UCaaS Features and Capabilities are Right for Your Business? [INFOGRAPHIC]
Unified Communications is a software that combines all different communication functions — voice, chat, video, etc. — into a single stream. And when I say Unified Communications as a Service (UCaaS), it means the communication software is implemented, managed, maintained, and ser…
Unified Communications in the Cloud vs. On-Premise
Unified Communications (UC) can help you get so much more from your phone system. If you’ve already decided that UC will be the best communication system for your organization, you’ve made a smart choice. However, you have another big decision headed your way — UC can either be h…
Hosted Voice vs. On-Premise Phone Systems: Which Is Better For Your Business?
When it comes to phone systems, these days there’s no shortage of options. However, if you’ve already been researching this topic, you probably know that deciphering which system is best for you isn’t always easy. The right phone system can save you money and drive productivity; …
Thinking Of Managed IT Services? Ask A Provider These 6 Questions
Finding IT staff presents a significant challenge for many businesses. The demand far outweighs available talent, and the industry is expected to keep growing through 2026 and most likely beyond. Additionally, as technology continues to evolve quickly, the field is growing more c…
Cloud Voice Vs. Unified Communications As A Service: How Do You Decide?
Back in early 2020, there were a lot of predictions that the pandemic would be a great unifying force. In many ways, it has proven to be just the opposite. But in the technology space, the pandemic has spurred us to come up with amazing innovations to ensure that human beings can…
What Is Unified Communications?
Tucked within the current Age of Information is a far quieter, but just as significant revolution taking place in how we communicate. While human beings have invented various means of sharing ideas through increasingly complex language systems, each subsequent communication tool,…
Business Resiliency And Collaboration In A New Normal
In 2020, many of us redefined our definition of work. We realized that work is less about the actual office space and more about the people who collectively come together—either remotely or in person—to innovate solutions, solve problems and move an organization forward.
Business Resiliency And Security In A New Normal
Even before 2020, you couldn’t turn around without hearing about network security. Then the pandemic hit and many of the safeguards organizations had in place got stretched to the limit. The nation’s workforce transitioned from one or multiple office locations to a multitude of r…
Introduction To Business Resiliency
Like all things during these past couple of years, the concept of business resiliency has changed. In the past, business resiliency focused on ensuring applications and data would always be available and secure. That included things like disaster recovery, data center redundancy,…
Increase Network Reliability With Network Redundancy
Network reliability is a pretty hot topic these days, and for a good reason. It’s what keeps businesses functioning when they otherwise might not. However, all the new hardware and software that money can buy will not allow you to springboard past network issues. Reliable network…