Technology Insights Blog

Unified Communications is a software that combines all different communication functions — voice, chat, video, etc. — into a single stream. And when I say Unified Communications as a Service (UCaaS), it means the communication software is implemented, managed, maintained, and ser…

Unified Communications (UC) can help you get so much more from your phone system. If you’ve already decided that UC will be the best communication system for your organization, you’ve made a smart choice. However, you have another big decision headed your way — UC can either be h…

When it comes to phone systems, these days there’s no shortage of options. However, if you’ve already been researching this topic, you probably know that deciphering which system is best for you isn’t always easy. The right phone system can save you money and drive productivity; …

To outsource or not to outsource…that is the question, and it's one that many companies struggle with when it comes to their IT departments. There are obvious advantages to an in-house team if you can successfully recruit and maintain sufficient staff. However, these days that's …

Finding IT staff presents a significant challenge for many businesses. The demand far outweighs available talent, and the industry is expected to keep growing through 2026 and most likely beyond. Additionally, as technology continues to evolve quickly, the field is growing more c…

Back in early 2020, there were a lot of predictions that the pandemic would be a great unifying force. In many ways, it has proven to be just the opposite. But in the technology space, the pandemic has spurred us to come up with amazing innovations to ensure that human beings can…

Tucked within the current Age of Information is a far quieter, but just as significant revolution taking place in how we communicate. While human beings have invented various means of sharing ideas through increasingly complex language systems, each subsequent communication tool,…

In 2020, many of us redefined our definition of work. We realized that work is less about the actual office space and more about the people who collectively come together—either remotely or in person—to innovate solutions, solve problems and move an organization forward.

Even before 2020, you couldn’t turn around without hearing about network security. Then the pandemic hit and many of the safeguards organizations had in place got stretched to the limit. The nation’s workforce transitioned from one or multiple office locations to a multitude of r…

Like all things during these past couple of years, the concept of business resiliency has changed. In the past, business resiliency focused on ensuring applications and data would always be available and secure. That included things like disaster recovery, data center redundancy,…