Skip to content

Search Marco

    Technology Insights Blog

    Matt Kanaskie

    Matt Kanaskie

    Matt Kanaskie is the Hosted VoIP Practice Group Manager at Marco, a technology services company founded in 1973. Matt has been consulting, designing and implementing complex IT and telecommunication solutions for business clients for nearly a decade. Matt’s experience began as a sales representative, grew to sales engineering and matured into a subject matter expert in telecommunications. He joined Marco in 2015 to assist in development and execution of multiple cloud communications service offerings. Matt is currently within the Managed Services Practice and also plays a role in Marco Carrier Services.
    Find me on:

    4 Ways Marco does Unified Communications as a Service (UCaaS) Right

    By: Matt Kanaskie
    September 27, 2019

    To borrow a phrase from Ghostbusters, UCaaS crosses the streams (or more accurately, combines them). It takes all the ways you communicate - phone, voicemail, email, social media, chat, texting, video conferencing, conference calls, screen sharing - and unifies them into one system that gives you access to everything in one place. And while merging these mediums, platforms and technologies could've created a mess, it resulted in a communication technology that's greater than the sum of its parts. 

    Detailing the benefits of Unified Communication as a Service (UCaaS) to clients, customers, associates and anyone else who might benefit is a regular part of my day. And as a strategy for improving the way businesses communicate, it’s very powerful.

    Read More

    5 Steps to the Cloud: What to do before adopting a cloud-based communication system

    By: Matt Kanaskie
    August 19, 2019

    Change is hard. No doubt about it. It’s not as easy as flipping a switch to alter your behavior. Change is a multi-stage process as researched and developed by renowned psychologist James Prochaska, who identified five distinct steps that lead toward successful personal change:

    Read More

    Business Communication and Collaboration Tools: How Marco Solves Your Puzzle

    By: Matt Kanaskie
    August 1, 2019

    You sit down at a big folding card table, break the seal on a new cardboard jigsaw puzzle box and pour out all the pieces. Ah ... that new puzzle smell hits you as you immediately turn over every piece to see their colorful sides. The edge pieces are the first to get attention. They’re easy to identify with their flat edges. After the border is assembled, you dive into the middle—and the picture begins taking shape ...

    Read More

    Need to Increase Network Reliability and Redundancy? We Have the Answer

    By: Matt Kanaskie
    July 23, 2019

    All the new hardware and software money can buy will not allow you to springboard past network issues. Reliable networks are what businesses want, but figuring out how to get one isn't always an easy path. If you’ve ever had phone lines or another business application fail because of environmental factors, you’ve experienced an unreliable network. Network reliability is a pretty hot topic these days, and for a good reason. It’s what keeps businesses functioning when they otherwise might not. While many businesses may start out with questions like what is network reliability?, I recommend starting with a question a little closer to home: 

    Read More

    Why Communication Silos Are the Ultimate Business Growing Pain

    By: Matt Kanaskie
    July 2, 2019

    How to get your people talking

    Read More

    VOIP vs. Unified Communications: What You Need to Know

    By: Matt Kanaskie
    June 21, 2019

    When I begin working with a customer, the first thing we have to uncover is how their business communicates. What ways are employees talking to each other, and are your current means of communication supporting your employees and your business overall?

    Among other things, it's the answers to those questions that will help to determine whether their business is better serviced by VOIP or Unified Communications. But before comparing these two options, let's take a brief overview of each ...

    Read More

    Effective Communication Tip: Assess & Accommodate Your Co-Worker's Styles

    By: Matt Kanaskie
    May 29, 2019

    Have you ever noticed how the same discussion, explanation or recommendation can be received very differently depending on who you’re speaking to? Or, have you ever found yourself using different phrasing when speaking to one person or another? People interpret and respond to the world in different ways, and the more you understand an individual, the more effectively you’ll communicate with them.

    Read More

    Business Communication How To: Successfully Implementing UCaaS

    By: Matt Kanaskie
    May 16, 2019

    UCaaS can be a real business game changer, and successful adaptation has a lot to do with implementation. Here's a look at how Marco handles implementation and what you can do to help your employees experience a smoother transition.

    Read More

    How Often Do You Replace Old Office Desk Phones?

    By: Matt Kanaskie
    March 22, 2019

    How often do you replace your cell phone? Nowadays, most people are going to get a new cell phone every one or two years. It’s at that point when a new version of their device is available, and their provider makes it possible for them to upgrade. For reference, the iPhone 3GS was released in June of 2009, and the iPhone XS was released in September of 2018. That’s twelve versions in nine years. What does this have to do with business phones? More than you might think …

    Read More

    5 UCaaS Trends for Smart, Productive and Collaborative Workplaces

    By: Matt Kanaskie
    February 21, 2019

    We typically think of communication as the words we speak and hear, but in reality, just about everything we do is a form of communication. From facial expressions and tone of voice to hand gestures, we use much more than words to communicate. Luckily, our brains combine all types of communication in one central place so we can sort through it and prioritize what's most important.

    Read More
    Previous
    Subscribe to Our Blog