Telecom Carrier Consulting Services: Helping you get and stay connected
No matter what stage of the game you’re in with your business or your technology, we have the services to help you find the right telecom carrier products for your voice, data, Internet and cloud solutions. We’ll ensure you have the proper bandwidth sizing, based on your growth, security and geographic needs.
Needs assessment—we evaluate your pain points, budgets, growth, customer base and future connectivity needs.
Ongoing account management—we secure the best carrier solutions at the best available rates. Our billing specialists ensure correct carrier billing and help avoid unauthorized charges.
Experienced project management—we coordinate carrier/vendor installations and help manage the entire conversion and implementation process.
Carrier liaison—we help you navigate through the carrier’s products and ensure you’re getting the best connections, service and price.
Support and trouble resolutions available 24x7x365*—our support doesn’t replace calling the carrier directly, but we’re here to help escalate your carrier issue on weekends and evenings. Give us the carrier trouble ticket number and we’ll escalate up through the respective carrier.
*Available on Marco Strategic Accounts
Consultative unbiased recommendations—we’ll determine which carrier products are right for you based on your needs and your needs only.