Messaging

Voice mail, email, faxes—with so many messaging methods, managing them is no small task. Imagine how much faster it would be if you could simply access and manipulate your messages from one universal inbox! With unified communications from Marco, all your messages can be integrated into a single mail management program. You can retrieve and respond to your voice mail, email, or fax messages from a PC, touch-tone telephone, or over the Internet—all in one place, all at one time.

Marco provides Mitel Unified Messaging software as an extension to our Mitel Networks communication systems, which allows an organization to deploy a single solution to meet the needs of a mixed user environment. This includes voice mail-only users, deskbound integrated messaging users, and mobile unified messaging users. Unified messaging functionality can be added to an existing infrastructure—even one with a number of email environments and a variety of PBX telephones. Flexible system deployment options mean you can decide how the unified messaging system integrates and interacts with your messaging environment.


Unified Messaging Benefits:
Lets users access and manage email, voice, mail, and fax mail via a touch tone phone, email client, and Web interface. Can access emails over the phone with optional text-to-speech
Desktop client applications improve user productivity with call manager, corporate instant messaging, visual mailbox management, and desktop messaging
Users can administer their own services and preferences through an intuitive browser-based interface or telephone user interface
Offers one centralized point of system administration for voice mail, integrated, and unified messaging
Auto attendant features present a professional image to callers during off-hours, when call volumes are high, or when a receptionist is not available
You cut costs by deploying one solution to meet the needs of a diverse user environment with integration to most major PBXs

Marco was honored as the Mitel Messaging Partner of the Year in 2004 for being the dealer with the most installations of Mitel Unified Messaging products in North America.

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