Multi-party collaboration and information sharing are critical to the success of any organization. Marco offers an intuitive interface solution from Mitel called Your Assistant.
Your Assistant is a server-based application that runs over the Mitel 3300 Integrated Communications Platform (ICP) IP PBX. It features a simplified desktop interface that enables users to access and control multiple collaboration media – audio, video, and data – with speed and ease.
Your Assistant also enables users to manage contact information, provides instant knowledge of a colleague’s presence and availability, and sets call routing rules that enable you to pick and choose which calls you accept and which calls you send to voice mail.
Audio Collaboration - Mitel's Your Assistant supports users with feature-rich PC-based telephony, including advanced features for call handling, desktop call control, and dial by address book.
Video Collaboration - Mitel takes video conferencing to a whole new level of simplicity, reducing the user frustration common with more traditional approaches. To initiate a video conference, you simply call participants, initiate a collaboration session, and then simply click on the video icon to bring their image up on your PC screen. The solution supports collaboration and USB video connectivity of up to five video parties at one time.
Data Collaboration - Mitel's Your Assistant interface supports secure file sharing, MSN instant messaging, Mitel secure (and logged) instant messaging, desktop sharing, whiteboarding, and permission based remote control PC access. On the phone with a colleague and want to look at the same file or use the same application simulatenously? This collaboration module allows you to instantly share applications.
Mitel's Your Assistant can support audio only, audio, video, and data, and multiple media simultaneously, depending on the collaborative requirements of users and organizations. Connect with your Marco Voice Specialist to learn more.