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Business Process Improvement
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Today’s economy requires that businesses take a practical approach to managing
productivity and costs. In the ongoing search to improve productivity, many
companies are looking at ways to automate their business processes, making
information readily available to its employees, customers, and suppliers. The
idea of “workflow” is automating any repetitive business or document management
process for greater efficiency and accountability.
To begin developing a business process workflow system, an organization needs to
analyze how it works and what its people know, and identify areas for
improvement. A business process workflow system has the greatest economic
impact in situations where:
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Processes are currently managed via paper forms
that are physically moved around the organization
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Multiple employees or teams of employees are
collaborating on a single document or unit of work
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Approval steps are numerous and business critical
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Part of iLink is our ability to effectively help you evaluate and define your
organization’s current business processes. We’ll work hand-in-hand with your
workflow solution team to identify areas within your organization that could
save your employees hours of manual interaction, thus increasing your
productivity!
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Automate and Improve Workflow Easily – a typical business process may
involve many employees, require those employees to interact with multiple
computer systems and involve review, processing, approval, or manipulation of
documents from multiple sources. Marco’s workflow solution acts as the glue
that connects people, systems, and documents to ensure your critical business
tasks follow the right steps, touch exactly the right people, and process the
right information – all while automating processes, streamlining communication,
and documenting activities.
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Are User Friendly – software is easily accessible and can be embedded
with a range of applications workers use every day. Because it is fully
embedded, users don’t have to learn new software. Tasks can be delivered to a
personal task list, inserted into email, delivered to wireless devices or
displayed on desktops via an instant messenger client. Distribution is also
easy for workers outside your organization.
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Integrate – with Microsoft server products and Microsoft Office Systems
to automate, extend, and improve existing business processes.
Some examples where a business process workflow solution would apply are in
automating processes for employee mileage and expense reports, sales tracking,
purchase order processing, time off requests, medical records management,
commercial lending, insurance claim processing, and many more. Once processes
have been modeled and automated, organizations are able to reduce the number of
tasks required in a process or the number of users needed to complete a
transaction. By eliminating redundancies, efficiency and productivity increase.
This means quality improvement, fewer errors, higher productivity per person,
as well as a reduction in time required to complete a process.
Talk to your Marco Technology Advisor to find out more about how we can help you
begin evaluating a workflow solution for your organization.
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